basil.hussain at kodakweddings.com
Tue Apr 30 11:34:02 CDT 2002
> According to the last Dell UK tech I just spoke
> to, our hardware is fine and the problem is with linux, but
> he also told me that he couldn't help me with linux because
> Dell doesn't have a linux expert in the UK (he said that
> linux is not supported by Dell in the UK, not even the version
> which Dell preinstalls, like the one we got on our
> system - is it true ?).
Not even one Linux-specialised support technician, in the whole of the UK &
Ireland? Damn, if that's the case, then I'm glad I always try this excellent
list first, rather than call tech support. :-)
I'm highly sceptical though that the Dell official line in the UK is that
Linux on PowerEdge servers is "not supported" - after all, why would Dell
openly sell in this country something they don't want to support?
Maybe he was just an ill-informed tech reciting the support policy for Linux
on desktop machines. I know that Dell dropped Linux on the desktop ages ago.
Internet Developer, Kodak Weddings
E-Mail: basil.hussain at kodakweddings.com
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