Linux Question

[Harald_Jensas at Dell.com]

> -----Original Message-----
> From: linux-desktops-bounces at dell.com 
> [mailto:linux-desktops-bounces at dell.com] On Behalf Of 
> Scott_Purcell at dell.com
> Sent: den 27 mars 2007 16:00
> To: smartin at steamvalve.com; linux-desktops
> Subject: RE: Linux Question
> 
> Scott, 
> 
> Windows Desktops are not an area of specialty for me (I focus 
> on Linux on Servers) so please take my response as that of a 
> volunteer participant on the list, rather than as a "Dell 
> Response".  I may be gladly contradicted by others who know better :-)
> 

I am not 100% sure about this, so take my response as a volunteer, and
not an official "Dell Response" as well.

> I don't *think* we sell those CDs after you are more than 
> about 30 days from the original invoice date.  

If a the HDD in your system did crash I belive tech support will send
recovery media with an engineer to be able to restore the system.
E.g I would try to call support and tell them you had a software crash
and need to reinstall your system to recover. I might be wrong, but I
belive there is a chanse support will simply send you the recovery media
at no cost.

In some cases there is an application on the system that will let you
burn a recovery CD using already installed files.

---
Harald