update_firmware error - this time an 1850 and RHEL4.6

Tue Mar 4 12:00:12 CST 2008

When I have seen this, it was because the inventory collector was returning invalid XML. Does it do this every time? I've seen it have a transient problem, myself (run it once, it does this, run it again and it works ok.)

Can you:
  # cd /usr/share/firmware/dell/dup/dell_inventory_collector_version_5.3.0/
  # LD_LIBRARY_PATH=$PWD  ./invcol

And send the output?
--
Michael

-----Original Message-----
From: firmware-tools-devel-bounces at lists.us.dell.com on behalf of Adam Goodall
Sent: Tue 3/4/2008 8:20 AM
To: firmware-tools-devel at lists.us.dell.com
Subject: update_firmware error - this time an 1850 and RHEL4.6

Michael

Today im getting an error on a different server when running the
update_firmware tool:

[root at localhost ~]# cat /etc/redhat-release

Red Hat Enterprise Linux ES release 4 (Nahant Update 6)

[root at localhost ~]# getSystemId

Libsmbios:    2.0.1

System ID:    0x016C

Service Tag:  CZNXD2J

Express Service Code: 28277891947

Product Name: PowerEdge 1850

BIOS Version: A05

Vendor:       Dell Computer Corporation

Is Dell:      1

[root at localhost ~]# !rpm

rpm -qa | grep -e dell -e firmware

firmware-addon-dell-2.0.10-1.el4

dell-dup-1.0.4-1.el4

firmware-tools-2.0.10-1.el4

pci_firmware_ven_0x1028_dev_0x0013_subven_0x1028_subdev_0x016c_for_syste
m_ven_0x1028_dev_0x016c-a17-19.1

bmc_firmware_PowerEdge_1850-a09-18.1

dell_inventory_collector-5.3.0-1 

The error im getting with this is:

[root at localhost ~]# update_firmware

No handlers could be found for logger "trace.firmwaretools"

Running system inventory...

Traceback (most recent call last):

  File "/usr/sbin/update_firmware", line 23, in ?

    ftmain.main(sys.argv[1:])

  File "/usr/share/firmware-tools/ftmain.py", line 105, in main

    result, resultmsgs = base.doCommands()

  File "<firmwaretools.peak_util_decorators.rewrap wrapping
cli.doCommands at 0xB7BD6AAC>", line 3, in doCommands

  File
"/usr/lib/python2.3/site-packages/firmwaretools/trace_decorator.py",
line 81, in trace

    result = func(*args, **kw)

  File "/usr/share/firmware-tools/cli.py", line 133, in doCommands

    self.opts.mode, self.fullCmdLine, self.args)

  File "<firmwaretools.peak_util_decorators.rewrap wrapping
update_cmd.doCommand at 0xB7B00064>", line 3, in doCommand

  File
"/usr/lib/python2.3/site-packages/firmwaretools/trace_decorator.py",
line 81, in trace

    result = func(*args, **kw)

  File "/usr/share/firmware-tools/plugins/update_cmd.py", line 59, in
doCommand

    base.updateFirmware()

  File "<firmwaretools.peak_util_decorators.rewrap wrapping
cli.updateFirmware at 0xB7BE110C>", line 3, in updateFirmware

  File
"/usr/lib/python2.3/site-packages/firmwaretools/trace_decorator.py",
line 81, in trace

    result = func(*args, **kw)

  File "/usr/share/firmware-tools/cli.py", line 147, in updateFirmware

    updateSet = self.calculateUpgradeList(cb=mycb(depFailures))

  File "<firmwaretools.peak_util_decorators.rewrap wrapping
firmwaretools.calculateUpgradeList at 0xB7BC36F4>", line 3, in
calculateUpgradeList

  File
"/usr/lib/python2.3/site-packages/firmwaretools/trace_decorator.py",
line 81, in trace

    result = func(*args, **kw)

  File "/usr/lib/python2.3/site-packages/firmwaretools/__init__.py",
line 242, in calculateUpgradeList

    self.systemInventory.addAvailablePackage(candidate)

  File "/usr/lib/python2.3/site-packages/firmwaretools/__init__.py",
line 257, in <lambda>

    fget=lambda self: self._getInventory(),

  File "<firmwaretools.peak_util_decorators.rewrap wrapping
firmwaretools._getInventory at 0xB7BC3534>", line 3, in _getInventory

  File
"/usr/lib/python2.3/site-packages/firmwaretools/trace_decorator.py",
line 81, in trace

    result = func(*args, **kw)

  File "/usr/lib/python2.3/site-packages/firmwaretools/__init__.py",
line 230, in _getInventory

    for dev in func(base=self, cb=self.cb):

  File "/usr/lib/python2.3/site-packages/dell_dup/dup.py", line 150, in
InventoryFromDup

    bootstrap = [i.name for i in base.yieldBootstrap()]

  File "/usr/lib/python2.3/site-packages/firmwaretools/__init__.py",
line 286, in yieldBootstrap

    for i in func(base=self, cb=cb):

  File "/usr/lib/python2.3/site-packages/dell_dup/dup.py", line 205, in
BootstrapFromDup

    for pkg in svm.genPackagesFromSvmXml(out):

  File "/usr/lib/python2.3/site-packages/dell_dup/svm.py", line 69, in
genPackagesFromSvmXml

    dom = xml.dom.minidom.parseString(xmlstr)

  File "/usr/lib/python2.3/xml/dom/minidom.py", line 1929, in
parseString

    return expatbuilder.parseString(string)

  File "/usr/lib/python2.3/xml/dom/expatbuilder.py", line 940, in
parseString

    return builder.parseString(string)

  File "/usr/lib/python2.3/xml/dom/expatbuilder.py", line 223, in
parseString

    parser.Parse(string, True)

xml.parsers.expat.ExpatError: syntax error: line 1, column 0

Any ideas on a fix?

Thanks

Adam
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